Managing Conflict & Problem Solving: Mediation Techniques

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Name: Managing Conflict & Problem Solving: Mediation Techniques
Date: September 24, 2019
Time: 9:00 AM - 4:00 PM EDT
Event Description:

This interactive, one-day class introduces participants to the powerful skill of problem resolution through the use of unique workplace mediation skills. The mediator-led discussion results in participants being able to control and complete business communications at all levels, and of all types, quickly and effectively.

Interactive exercises teach:

  • How mediation skills look and feel to those around you;
  • How to find common ground among others involved;
  • How to brainstorm and produce mutually agreeable options;
  • The importance of agreeing to priorities and expectations;
  • How to avoid ambushes and quirky agreements.
640 East State Rd 434, Ste 3100
Longwood, FL 32750
Date/Time Information:

Tuesday, September 24, 2019
9:00am – 4:00pm
6.0 HRCI & SHRM Credits

Workshop Leader:  Thornton Mason, National Director of Workplace Mediation, with Mediation Resolves


Contact Information:
EAF Members – $175
Chamber Members - $200

Non-Members – $225
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